For many people that speak in English as their second language, the challenge is not making themselves understood verbally. Their biggest difficulty - which may be holding limiting their career or business potential - is their ability to write concisely and with real impact and clarity.

This workshop provides participants with the practical, everyday English skills they need to be more successful.

Topics include:

• Business terminology

• How to lead effective meetings

• Telephone skills

• Customer service

• Presentation skills - including how to structure your message clearly

• Business etiquette in certain cultures

• Interview skills

• Writing business plans and reports

Objectives:

• To provide the business language skills needed in a wide range of commonly encountered scenarios - such as running meetings, attending interviews, telephone skills, etc.

• To be able to participant in business situations with improved fluency and confidence

• To communicate generally with greater impact and clarity.

• To prepare faster, write more quickly and get their message across more concisely and with greater impact and clarity.

• To make their message more memorable.